Comments for Compliance Online http://www.climategift.com/compliance Find Regulatory Compliance Documents Sun, 02 May 2010 14:47:39 -0500 hourly 1 Comment on Is It Cheaper To Buy Your Own Software Or Build It In-house? by Loviz http://www.climategift.com/compliance/is-it-cheaper-to-buy-your-own-software-or-build-it-in-house/comment-page-1/#comment-180 Loviz Sun, 02 May 2010 14:47:39 +0000 http://www.climategift.com/compliance/is-it-cheaper-to-buy-your-own-software-or-build-it-in-house/#comment-180 Indeed, using SAP or Oracle is very expensive! But, you have other efficient softwares too. What is the size of your business ? In mine, we use Tiolive platform whose functions are very large (contacts management, CRM, accounting, inventory, invoices, etc). And we access it in a very simple way: every employee connects to the website and has got his own user name and password. Why go and see very expensive solutions when you have unexpensive and performing ones? Indeed, using SAP or Oracle is very expensive! But, you have other efficient softwares too. What is the size of your business ? In mine, we use Tiolive platform whose functions are very large (contacts management, CRM, accounting, inventory, invoices, etc). And we access it in a very simple way: every employee connects to the website and has got his own user name and password. Why go and see very expensive solutions when you have unexpensive and performing ones?

]]> Comment on Is It Cheaper To Buy Your Own Software Or Build It In-house? by Jack Eichert http://www.climategift.com/compliance/is-it-cheaper-to-buy-your-own-software-or-build-it-in-house/comment-page-1/#comment-172 Jack Eichert Thu, 29 Apr 2010 00:21:48 +0000 http://www.climategift.com/compliance/is-it-cheaper-to-buy-your-own-software-or-build-it-in-house/#comment-172 OK, so after you spend about 200 hours in R & D, and who knows how much in "trying" solutions (whether they be in house or canned SAAS solutions) you may still be in the same position. Best approach is to build an RFP properly and see what the various areas of cost represent. Every solution will have at least these five areas of costs: 1. Licensing (one time and/or renewals). 2. Customization and Implementation. 3. Maintenance (app and db) & Hosting (even internal costs if you are going to host your own solution). 4. Training (various levels now and ongoing with certain levels every year. i.e. CE ). 5. Support. User support, admin support and technician support (if you have your inhouse guy build it). MOST IMPORTANT FACTOR: Define what you want the CRM app to do for you, and every user in the company. Map out the processes that are used by, in and around the CRM. Most likely you will need to modify, delete and add new processes to your workflow. If you spend a proper amount of time planning, direct the CRM co. to build what you have planned, then you will more than likely have a success. Second Most Important Factor: Success or failure of a CRM solution mainly hinges upon training and adoption. If the solution is adopted from the top down and everyone is trained properly, you will find much value to the software, service and performance of your people using the system. Hope this helps! OK, so after you spend about 200 hours in R & D, and who knows how much in “trying” solutions (whether they be in house or canned SAAS solutions) you may still be in the same position. Best approach is to build an RFP properly and see what the various areas of cost represent. Every solution will have at least these five areas of costs:
1. Licensing (one time and/or renewals).
2. Customization and Implementation.
3. Maintenance (app and db) & Hosting (even internal costs if you are going to host your own solution).
4. Training (various levels now and ongoing with certain levels every year. i.e. CE ).
5. Support. User support, admin support and technician support (if you have your inhouse guy build it).

MOST IMPORTANT FACTOR:
Define what you want the CRM app to do for you, and every user in the company.
Map out the processes that are used by, in and around the CRM. Most likely you will need to modify, delete and add new processes to your workflow. If you spend a proper amount of time planning, direct the CRM co. to build what you have planned, then you will more than likely have a success.

Second Most Important Factor: Success or failure of a CRM solution mainly hinges upon training and adoption. If the solution is adopted from the top down and everyone is trained properly, you will find much value to the software, service and performance of your people using the system.

Hope this helps!

]]> Comment on Is There A Remote Backup Software That Has 448-bit Encryption? by Joe http://www.climategift.com/compliance/is-there-a-remote-backup-software-that-has-448-bit-encryption/comment-page-1/#comment-166 Joe Wed, 28 Apr 2010 16:18:59 +0000 http://www.climategift.com/compliance/is-there-a-remote-backup-software-that-has-448-bit-encryption/#comment-166 Citadel Remote Backup is 448 Blowfish encrypted, so you'd be HIPAA and SOX (for public companies as well) Citadel Remote Backup is 448 Blowfish encrypted, so you’d be HIPAA and SOX (for public companies as well)

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